Just like you to know that it was your honesty, feel for a customer's need,
and a kind, professional manner as a salesperson that made me decide to go
along with your company. You guys really beat my expectations and my experience
with American Home Pro. Inc. is mean't to be shared with others.
Your crew just left after finishing our new roof. I wanted to drop you a note
to say we are extremely pleased. It looks fantastic, and handled very professionally.
Bill and his crew worked very steady and met my deadline of 2pm today as I needed to
leave town. Of course, time will be the true test of the job, but I feel confident the
roof will perform as well as it looks.
Just wanted to drop a quick line to let you know how pleased I was with
the job performed on my home. From the outset, my dealings with sales,
installation, and, customer service, were fantastic. The gutter covers
look great, blend in with my roof perfectly, and hopefully, will keep me
off of ladders for many, many years....
I have already mentioned your company to at least 3 families who are
looking to have similar work done to their homes. Hopefully, if they
choose American Home Pro, they will experience the same quality and
satisfaction that I did.
When I meet your salesman, Sean Ayers, I was a day away from signing with another company (well known in
Bay Village) to do the siding on my house.
At our first meeting Sean impressed me with his knowledge of home construction that I told my wife I wanted
to delay signing until Sean and I discussed the job further. She agreed.
Sean and I meet on several occasions after that (and not for brief meetings.) He never rushed me. He always
answered my questions or quickly obtained the information I requested. He always promptly returned my phone
calls.
My wife and I decided to sign with American Home Pro because of our confidence in Sean even though the price
was substantially more. We perceived great value in what he proposed. Or another way of looking at it is that
given how long we expect to stay here it was only twenty seven cents more a day. Why skimp when this is our home?
We were delighted to have met Sean and were happy we signed with him. We chose Alside Charter Oak XL with the Fullback
contoured insulation. Sean did not miss the smallest detail regarding the project.
A day after the work was completed Sean came to inspect the work. He was extremely thorough.
This is a long letter to say that we will refer our friends to Sean having the confidence they will thank us profusely
and still be our friends.